Privacy Policy

Suna Holiday Homes – Privacy Policy

1. Introduction

At Suna Holiday Homes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information of our guests.

2. Information We Collect

We may collect the following information:

- Personal details: name, email, phone, payment information, ID or passport details (if required).

- Booking details: check-in/check-out dates, room preferences, special requests.

- Usage information: feedback, website usage, communication preferences.

- Security information: CCTV or access logs for safety purposes.

3. How We Use Your Information

Your information may be used to:

- Process and confirm bookings.

- Provide services during your stay.

- Communicate about your reservation or promotions.

- Comply with legal obligations.

- Improve services and guest experience.

- Ensure safety and security.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

- Service providers assisting with bookings, payments, or maintenance.

- Legal authorities when required by law.

5. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated or as required by law.

7. Your Rights

Guests have the right to:

- Access and review their personal data.

- Request corrections.

- Request deletion (subject to legal requirements).

- Opt-out of marketing communications.

8. Cookies and Online Tracking

We may use cookies on our website to improve user experience and analyze traffic.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact Us

Suna Holiday Homes

Email: admin@sunaholidayhomes.ae

Phone: +971 501253434

Address: The Prism Tower Business bay